Returns & Exchanges

At Dr.Leo, we stand behind the efficacy of our skincare; if you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund. We ensure a seamless process to help you find the perfect routine for your unique skin needs.

1

Initiate Your Request

Log into our returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack the products in their original packaging, ensuring all safety seals and components are included to prevent damage during transit.

3

Ship It Back

Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing